tihomir wrote:Mistabeen wrote:I ordered the white ones, but I'm assuming that both shipments will come in around the same time
july 25th is the date they expect a new shipment to arrive.
But they say that they have the white one in stock ( Typically ships in 2 to 5 business days* )
And the black one is still (Back Ordered Back Ordered).
How did you get the information that they will get black one in stock after july 25th? It's a long time to wait and i'm getting impatient so i just might get myself a white one...
Does DX has some email to which i can send my questions to and expect an answer to them in some decent timeframe?
I ordered the white Dingoo (thinking it was in stock) but my order got stuck afther "packaging" so I filed a support ticket
Hi, my order shows "Processing - Contact us for the latest update."
What is the current status of my order? It's been in "packaging" for 2days, and suddenly changed to this. What's the problem?
Dear Davy,
SKU20217 is currently unavailable. Would you like to pick up something else on our website? We can help you to make a change in the order.
Thank you for your patience and understanding.
Have a good day!
Best regards,
Janmee
First of all, do you have any idea when this specific SKU will be back in stock?
Second, could you please hold the the other items from that order back until you can ship everything at once?
And last, please update the page of the product, it's not very good advertisement if you list an item as in stock but don't have it.
Dear Davy,
1)SKU20217 should be in stock on 7/25/2009.
2)Yes,we can send all the items in a package as you need.
3)Sorry we will accept your suggestion and make our website update in time.
Thanks for your support with DX.
Thank you for your patience and understanding.
Have a good day!
Best regards,
Janmee
they are not talking about the black ones, but seeing as how the product is basically the same item, from the same supplier, I'm assuming both will be back in stock july 25
now let's get back on topic :p OpenLiero :p