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My Dingoo disconnects from USB while transfering files

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My Dingoo disconnects from USB while transfering files

Postby DJDavemortis on Wed Jul 15, 2009 12:05 pm

My Dingoo disconnects from USB while transfering Files...
Then sometimes it only seems to work at USB 1.1 speed?
I'm using XP SP3
My memorycard is a Sandisk 16GB micro SDHC card with Sandisk mini SD convertor

Anyone else with this problem? :oops:
DJDavemortis
 
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Re: My Dingoo disconnects from USB while transfering files

Postby akibal on Thu Jul 16, 2009 6:52 pm

Are you using USB 2.0?
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Re: My Dingoo disconnects from USB while transfering files

Postby DJDavemortis on Fri Jul 17, 2009 11:45 am

akibal wrote:Are you using USB 2.0?


Hi,


Yes, i have USB 2.0, but when i connect my Dingoo simetimes i get the following message:

This device can work faster on USB 2.0 (roughly translated from Dutch :) )

Then, when i reconnect the Dingoo, it does work at full USB 2.0 speed, but sometimes disconnects while transfering files to it
Very strange...
DJDavemortis
 
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Re: My Dingoo disconnects from USB while transfering files

Postby kamiyay on Fri Jul 17, 2009 2:51 pm

reinstall your drivers for the device? Most of the times Windows handles this flawlessly though. What type of computer is it? If bought pc/laptop: what brand/model? If custom built: What is your motherboard's model and manufacturer?
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Re: My Dingoo disconnects from USB while transfering files

Postby DJDavemortis on Sat Jul 18, 2009 9:24 pm

It's a custom build pc, my mainboard make is Asus model: M3N-HD/HDMI
It works perfectly with other USB 2.0 devices, only my Dingoo's connection sometimes act's strange
DJDavemortis
 
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Re: My Dingoo disconnects from USB while transfering files

Postby kamiyay on Sun Jul 19, 2009 5:23 am

try another cable, that might help.
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Re: My Dingoo disconnects from USB while transfering files

Postby PinkVolt on Mon Jul 20, 2009 7:45 am

Happens to me as well sometimes, but I'm on an iMac. Does not happen with the miniSD because I have a separate card reader.

EDIT: When it happens, it says that you might need additional credentials to move the files. The Dingoo screen stays in USB mode anyway, but I can't copy until I reconnect the device. My card is a MaxFlash 4 GB microSDHC with a miniSD adapter.
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Re: My Dingoo disconnects from USB while transfering files

Postby tj1 on Mon Jul 27, 2009 7:19 am

I also suggest trying another USB cable as someone already mentioned.

I think the included USB cable is crap. I had connection problems all the time. Then I used another USB cable I had from a camera and I haven't had any connection/transfer problems ever since.

The included USB cable is only good for charging.
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